https://montessori.store resp. the protected Montessori brand® is owned by Headline AG (CHE-107.829.690) - your Swiss partner since 1969, which is sold to its outsourcing partner Promo One Consulting GmbH, a 100% subsidiary of Headline AG, (hereinafter referred to as “the company”) Maintenance and operation of the online platform: https://montessori.store as well as its distribution. Logistics and marketing of the goods and services offered have been fully transferred with all rights and obligations.
Headline AG or Promo One Consulting GmbH sells the goods and services published in the online shop or listed in written offers to companies and private customers (hereinafter referred to as “customer”) under the following sales and delivery conditions.
Headline AG or Promo One Consulting GmbH reserves the right to change the content and form of these general sales and delivery conditions at any time.
Promo One Consulting GmbH
The products visible on the e-commerce website and the real-time inventory status of the product are purely indicative and do not constitute an offer from https://montessori.store represents.
Promo One Consulting GmbH undertakes to take the necessary measures to ensure that the photographic representation of the products and services offered on the e-commerce website is presented as truthfully as possible.
However, due to the way these products are presented on the Internet, it is possible that the customer's perception of the photographic images does not correspond exactly to the products.
This information applies even more to all handicraft products that are unique pieces. We try to highlight them in the photos as much as possible and piece by piece.
Promo One Consulting GmbH undertakes to protect and respect the confidentiality of the personal customer data provided on the e-commerce website and to treat it in accordance with the law.
Promo One Consulting GmbH only passes on personal data to third parties to the extent that it is essential for the proper execution of the order.
No data will be passed on to third parties for commercial purposes.
The customer data can be used by the internal departments of Promo One Consulting GmbH as follows:
- For processing orders, deliveries and invoicing
- To seek your opinion to improve our products and services.
When registering for the first time, the customer is given the opportunity to refuse the sending of e-mail invitations and/or commercial communications by Promo One Consulting GmbH. This choice can be changed at any time in the customer base by unsubscribing from the newsletter.
The customer undertakes to provide us with the necessary personal information for order processing (delivery and invoicing). This information must be accurate, valid and current. The customer is obliged to keep the information regarding his identification and password secret.
Once the desired product has been selected, it can be placed in the shopping cart by clicking on the "Add to cart" button. The customer can then continue their choice, change their shopping basket or continue the ordering process and pay.
By confirming the order, the customer accepts the general terms and conditions of sale (GTC).
When the order is confirmed and paid for, the customer will receive an order confirmation by email.
Order processing time is usually 2-3 business days excluding holidays and weekends.
The price indicated for each item on the e-commerce website includes VAT at 7.7% and does not include delivery and handling costs. The cost of delivery of the order will be displayed until the order is finally confirmed.
Headline AG or Promo One Consulting GmbH reserves the right to change the prices and other costs displayed on the e-commerce website at any time and without prior notice. However, the customer will be charged for the products based on the tariffs in effect at the time the order is confirmed.
To pay for the order, the following are accepted:
CHF transfer to the following account:
CH37 0900 0000 1526 5643 1
made out to Headline AG, Chlewigenring 1, CH-6064 Kerns
The payments processed through the e-commerce website are carried out through a security system that meets today's highest standards. The market-leading companies mentioned above (Visa, MasterCard, Amex, Twint, Postfinance and Paypal) determine the security requirements for payment transactions.
Payments for purchases are made on secure bank and postal servers at our Headline AG partners mentioned above. This means that no banking or postal information is transmitted by the customer via the Headline AG or Promo One Consulting GmbH website. Payment by credit or postcard is therefore absolutely secure.
The order will be registered once the buyer accepts payment through the selected payment system. His order will be confirmed when the order is registered and payment is deducted from his card.
Before ordering, the buyer must fill out the registration form offered on the website. Customer credit card or postcard information is encrypted using SSL (Secure Socket Layer) and is never transmitted over the network in plain text. The advance payment is made directly to the post office. The card number will not be sent to Headline AG or Promo One Consulting GmbH.
Payments are accepted in multiple currencies:
The currency conversion takes place at the bank's exchange rate and is independent of Headline AG or Promo One Consulting GmbH.
Purchase on account with partial payment option (POWERPAY)
MF Group / POWERPAY, as an external payment service provider, offers the payment method “purchase on account”. With the individual invoice you can easily pay for your online purchase by invoice. If you decide not to pay within the specified time frame, you will subsequently receive a monthly invoice with an order overview in the following month.
Purchasing limit of CHF 1,000.00 for payment against invoice
When the purchase contract is concluded, POWERPAY takes over the resulting invoice claim and handles the corresponding payment modalities. When purchasing on account, you accept in addition to our General Terms and Conditions Terms and Conditions of POWERPAY.
The order preparation and delivery costs are automatically calculated on the order page.
Promo One Consulting GmbH guarantees the shipping of goods, products and services sold through the e-commerce website https://montessori.store in Switzerland. The goods and / or services will be delivered to the address specified by the customer when placing the order Delivery address sent.
From the moment the order is placed and payment is confirmed, the delivery times shown are taken as a guideline:
- EMS, delivery time 1-15 days, the cost depends on the delivery address.
- A flat shipping fee is always charged for orders under CHF 100; no flat shipping fee is charged for orders over CHF 100.
Promo One Consulting GmbH undertakes to deliver the missing goods as quickly as possible or to offer an alternative solution in the event of a temporary shortage of goods.
The goods and services offered include VAT of 7.7%. In the case of drop shipping, i.e. if the goods are delivered directly from the supplier in the EU to the end customer in Switzerland, customs duties and fees may apply, which must be paid by the end customer. In this case, any customs duties and fees incurred will be passed on to the end customer.
From the moment the customer receives the goods, he/she has a right of withdrawal, i.e. a period of 14 days to return the delivered goods, whereby the costs of the return are borne by him/her.
Only products available through the e-commerce site https://montessori.store Purchased, unopened and returned in the original packaging may be refunded.
The procedure is as follows:
The customer sends an email to email@example.com to make a refund request.
The product must be complete, properly protected, in its original packaging (unopened) and, if necessary, with any accessories.
Products purchased from https://montessori.store are guaranteed for 2 years from the date of purchase. The guarantee does not apply in the event of a defect resulting from improper use or handling.
The product is checked by the internal department at https://montessori.store, which confirms the refund or not, in particular by checking whether the product is returned complete and in a condition suitable for remarketing, as provided for in the right of withdrawal became.
If the goods meet the return requirements, the equivalent value of the goods purchased at https://montessori.store can be refunded or exchanged.
Refunds will be made in one payment based on the return date. Refunds will be made within 3 - 5 working days of receipt of the returned package.
If the goods do not meet the return requirements, they will be sent back to the customer, who therefore cannot request a refund.
You, as a customer, have the right to exchange goods of good quality if the specified goods did not fit in shape, dimensions, style, color, size or configuration within 14 (fourteen) days from the date of receipt of the goods (* the exception is goods purchased at a discount).
The exchange of goods of good quality occurs when:
If you as a customer reject the goods, a refund is possible according to the rules of our online shop as follows:
- When selecting a product at a lower cost, the price difference will be given in the form of a voucher
- If you choose a product at a higher cost, you as the buyer pay the price difference
Headline AG or Promo One Consulting Gmbh reserves all rights to every design and text published on its website https://montessori.store. Copying or any other type of reproduction of the website in whole or in part is permitted only for the purpose of placing an order with the company. The names: Headline AG, Promo One Consulting GmbH and Montessori® are registered brands, trademarks or protected brands of Headline AG. All other product names, trademarks, company names or logos mentioned on this website are the exclusive property of their respective owners.
We reserve the right to change the terms and conditions at any time. This applies to those in the online shop https://montessori.store published terms and conditions. Orders placed before the amended Terms and Conditions come into force will continue to be subject to the Terms and Conditions in effect before they were amended.
These General Terms and Conditions of Sale and all sales affected by them are subject to Swiss law. Any dispute arising out of or in connection with these General Conditions of Sale or any sale to which they relate will be settled in accordance with Swiss law, whether in contract, tort or otherwise clause based. The application of the 1980 United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. The exclusive place of jurisdiction is Zug/Canton Zug/Switzerland.
The company's General Terms and Conditions (GTC) are written in German.
is the owner of the shop and
Promo One Consulting GmbH
is the operator and seller of the goods offered in the online shop
responsible for the marketing and logistics of the shop.